Standard tracked shipping is £3.95, sent via Royal Mail Tracked 48.
Orders will usually take 2-3 working days to arrive but may take longer in busy periods. We offer a DPD Next Day delivery service for £7.95, please place your order by 2pm to qualify.
Please note: Bank Holidays, Saturdays and Sundays are not classed as 'Next Day' delivery days. Orders placed during the Christmas period will usually take longer.
Please contact us - we will do our very best to help you
Our policy lasts 21 days. If 21 days have elapsed since you received your order, unfortunately we can't offer you a refund or exchange. We cannot accept returns on items that are not sent back in a perfect condition and do not have the original tags attached. Returned items of this nature will not be sent back unless you pay postage costs.
When items are pre-ordered and paid for in advance, your returns period will start from the day that you receive your order.
To return an order, please email us first at firstname.lastname@example.org and let us know whether you would like a refund or an exchange and include your original order number. We cannot guarantee that your item or required size will be in stock by the time we receive your exchange and in such cases are happy to either offer a refund or send you your item when it arrives in stock. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Please obtain a Proof of Postage receipt from the Post Office when returning items to us as we cannot be held responsible for items that do not arrive.
Please note that returns can take up to 3 working days to be processed and then up to a further 7-10 days for the money to appear in your bank account depending upon your payment provider, but we will try our best to make this happen as soon as possible as we know how frustrating this can be.
Little Bo-tique Returns
Unit 12, Colliers Business Park